What Las Vegas Homeowners Say About Hadley Chimney Las Vegas
Reviews tell you what a brochure can’t: whether the crew showed up on time, whether the price matched the quote, and whether the work held up. We’ve been cleaning and repairing chimneys in Las Vegas since 2003, and every review below reflects the same standards we hold on every job: a written price before work starts, before-and-after photos so you can see exactly what was done, and a 365-Day Done Right Promise on every repair. No cherry-picking. No vague praise. Just what people actually told us after we left.
Recent Reviews
“Hadley came out to our place in Henderson after we noticed a smoky smell every time we lit a fire. The tech ran a camera down the flue and showed me creosote, the flammable tar buildup that makes chimneys a fire risk, caked about a quarter inch thick. He swept it, showed me the after photos, and the smell was gone that night. The written quote before he started matched the final bill to the dollar.”
Oscar D., Henderson
“We bought a house in Summerlin and had no idea when the chimney was last serviced. Cory’s team found a cracked flue tile and gave me three options without pushing the most expensive one. They did the repair with HeatShield, sent me the warranty paperwork, and told me a second visit was free if anything failed within a year. That’s the kind of guarantee you don’t hear from contractors in Las Vegas.”
Norma S., Summerlin
“I called at 7:30 on a Sunday night expecting voicemail and got a real person who booked me for Tuesday. The tech arrived in a tracked window, showed ID, wore a uniform, and laid down drop cloths before touching anything. Creosote level after two years of gas fireplace use was higher than I expected. He cleaned it, photographed everything, and emailed the report before he pulled out of the driveway.”
Christine L., Centennial Hills
“Chimney sweep plus a gas fireplace repair. The igniter had been flaky for months and two other companies told me I needed a whole new unit. Hadley replaced the igniter assembly for a few hundred dollars and showed me the old part so I could see it was actually bad. Fireplace lights on the first click now. Written guarantee on the repair and a promise to come back free if it acts up within 365 days.”
Steven K., Green Valley
“After the big storm in March, we had water staining on the ceiling near the chimney. The tech got on the roof, found the chase cover had rusted through, and replaced it with a Copperfield cover. He showed me photos of the old one before he even started writing the quote. No surprise charges, no drama. Water has not returned since.”
Oscar D., Henderson
“What got me was the Relay Visibility Guarantee. I knew when the tech was arriving, saw the before and after photos from the camera inspection, and got a digital invoice with the written price itemized. It felt like the whole process was designed for someone who’s been burned by vague quotes before. Sweep took about an hour. Chimney drafts better than it has in years.”
Norma S., Summerlin
Why Customers Trust Us
The pattern in those reviews is not an accident. We built Hadley Chimney Las Vegas around the things homeowners in Las Vegas actually worry about: being overcharged, being told a repair is urgent when it is not, and never knowing if the work was actually done. So we wrote the rules into every job. A written price before any work starts, every single time. Before-and-after photos from a camera inspection so you can see the creosote, the cracked tile, or the rusted chase cover with your own eyes. A written guarantee on every repair, good for 365 days, with a free second visit if the repair fails. That is the Relay Standard, applied by a team that has been doing this work since 2003 under Cory Mitchell, Owner. When you call (725) 600-0308, a live person answers. No callbacks. No voicemail roulette. Just a straight answer and a time that works.
Written by Cory Mitchell, Owner at Hadley Chimney Las Vegas, serving Las Vegas since 2003.